🐾 Refund & Return Policy – Meowzify (Cat Supplies store)
🐾 Refund & Return Policy – Meowzify | Buy Cat Products Online Risk-Free
Last Updated: 24 June 2025
At Meowzify, your satisfaction is our top priority. We offer safe and secure online shopping for cat lovers with a fair refund policy.
1. Our 100% Satisfaction Promise
We guarantee your purchase is protected. You may request a refund or replacement if:
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The product is damaged, defective, or not as described
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You contact us within 7 days of delivery with visual proof (images/videos)
2. No Refunds For:
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Customer errors (wrong shipping address or product selected)
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Delivery delays under 30 business days
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Items marked as “delivered” by the carrier
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Change of mind or personal preference
3. How to Request a Refund or Replacement
To open a return request:
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Email us at [Your Support Email]
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Include your order number and detailed photos/videos of the issue
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Our support team will respond within 2–4 business days
If approved, a refund will be issued to your original payment method or we’ll send a free replacement item.
4. Return Shipping
Due to our international dropshipping model, we generally do not require returns. If a return is necessary, we will provide instructions. Return shipping costs are the customer’s responsibility unless the error was ours.
5. Canceling Your Order
Orders may only be canceled within 6 hours of placement. After processing begins, we cannot make changes or issue cancellations.